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Privacy Policy

Cryptoken is responsible for processing the personal data as reflected in this privacy statement.

Personal data we process

Cryptoken processes your personal data because you use our services and/or because you provided it to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • Other personal data that you provide, for example by creating a profile on this website
  • Location details
  • Data about your activities on our website

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@cryptoken.nl and we will remove this information.

For what purpose and on what basis we process personal data

Cryptoken processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter
  • Allowing you to create an account
  • To deliver goods and services to you

How long we keep personal data

Cryptoken will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 1 year.

Sharing personal data with third parties

Cryptoken does not sell your data to third parties and will only provide it if necessary for the performance of our agreement with you or to comply with a legal obligation. Companies that process your data on our behalf, enter into a processor agreement to ensure the same level of security and confidentiality of your data. Cryptoken remains responsible for processing these operations.

Cookies, or similar techniques, that we use

Cryptoken uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Cryptoken uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. These include advertisers and/or the social media companies. Below is an overview:

Cookie: Google Analytics

Name: _utma

Function: Analytical cookie that measures website traffic

Retention period: 2 years

WebwinkelKeur

We collect reviews through WebwinkelKeur’s platform. If you leave a review through WebwinkelKeur you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the purpose of providing services, for which we have given WebwinkelKeur permission. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Cryptoken and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You may send a request to view, correct, delete, data transfer of your personal data or request the revocation of your consent or objection to the processing of your personal data to info@cryptoken.nl. To ensure that the request for access is made by you, we ask that you send a copy of your proof of identity with the request. Black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Cryptoken would also like to inform you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Cryptoken takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of misuse, please contact our customer service department or at info@cryptoken.nl. Cryptoken has taken the following measures to protect your personal data:

  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL). We send your data via a secure Internet connection. You can tell by the address bar “https” and the padlock in the address bar.
  • DKIM, SPF and DMARC are three Internet standards we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) information.
  • DNSSEC is an additional security (complementary to DNS) for converting a domain name to its associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. This way, we prevent you from being redirected to a fake IP address.

Contact details of Cryptoken

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